KENIA EYE HOSPITAL
Dry Eye & Cataract Services | Ophthalmology | Mumbai
PATIENT PROFILE
| Field | Detail |
|---|---|
| Age | 73 years |
| Gender | Female |
| Occupation | School nurse, Podar ICSE School |
| City | Santacruz, Mumbai (long-standing patient since 2016) |
| Presenting Complaint | Ongoing dryness and discomfort in both eyes, associated with prolonged air-conditioning exposure |
| Diagnosis | Bilateral Dry Eye Disease |
| Duration of Issue | Recent-onset dryness attributed to sustained AC exposure at work |
| Previous Treatments | Long-term patient at Kenia Eye Hospital; prior bilateral cataract surgery (2016) and bilateral glaucoma surgery (2026), both staged one week apart between eyes |
| Date of Procedure | 2026 |
| Outcome | Excellent — significant relief after treatment |
THE PROBLEM
Condition
The patient, a 73-year-old school nurse and long-standing resident of Santacruz, had been under the care of Kenia Eye Hospital, a trusted eye hospital in Mumbai, for several years, having previously undergone bilateral cataract surgery in 2016 and bilateral glaucoma surgery earlier in 2026. She subsequently developed dryness and discomfort in both eyes, which she attributed to prolonged exposure to air-conditioning in her work environment. Given her established history with the hospital, she returned for evaluation of this new complaint.
Emotional & Psychological Impact
As someone still actively working as a school nurse, the patient valued comfort and reliability in her day-to-day vision. Having already been through cataract and glaucoma surgery at the hospital, she came in with confidence in the team but understandably wanted quick, effective relief from the persistent dryness affecting her daily routine. She placed high value on the continuity of care and the reassurance of being treated by a familiar, trusted team.
CONSULTATION & TREATMENT PLAN
What Was Assessed During the Consultation?
- Clinical evaluation of both eyes for signs and symptoms of dry eye disease
- Review of the patient's environmental exposure, including prolonged time spent in air-conditioned settings
- Consideration of her surgical history (bilateral cataract and glaucoma surgery) in planning further treatment
- Discussion of available dry eye management options suited to her lifestyle and work routine
Why This Approach Was Chosen
Given the dryness was linked to environmental exposure rather than a structural surgical complication, the clinical team led by Dr. Vaishal Kenia recommended a non-invasive thermal dry eye therapy. This approach was chosen to directly address the underlying tear film disruption without requiring surgery, fitting a patient who was otherwise stable following her recent glaucoma procedure and preferred a straightforward, comfortable course of treatment.
- Non-invasive thermal (heat-based) therapy selected to relieve dry eye symptoms
- Treatment planned across two sittings for a complete course
- Continuity maintained with the same clinical team that had managed her cataract and glaucoma care
PROCEDURE DETAILS
Step-by-Step Overview
- Patient assessed and confirmed suitable for thermal dry eye therapy
- Controlled heat treatment applied to the eyes during the first sitting
- Patient reviewed and treatment repeated in a second sitting to complete the course
- Comfort and response monitored throughout both sittings
| Procedure Fact | Detail |
|---|---|
| Treatment Type | Non-invasive thermal (heat-based) dry eye therapy |
| Number of Sittings | Two |
| Anaesthesia | Not required |
| Discomfort | None reported; patient described the eyes as feeling “very, very good” after treatment |
| Hospital Stay | Outpatient; no admission required |
POST-TREATMENT RESULTS
The patient completed two sittings of thermal dry eye therapy and reported that her eyes felt notably better once the course was finished. She expressed satisfaction with both the outcome and the overall care she received, consistent with her experience across her earlier cataract and glaucoma treatments at the hospital.
OUTCOMES AT A GLANCE
| Outcome Metric | Result |
|---|---|
| Symptom Relief | ✔ Significant improvement in dryness and eye comfort |
| Treatment Course | ✔ Completed as planned over two sittings |
| Patient Satisfaction | ✔ Very high — patient reported feeling very comfortable and well cared for |
| Complications | ✔ None |
| Continuity of Care | ✔ Managed by the same trusted team across cataract, glaucoma, and dry eye treatment |
PATIENT FEEDBACK
“I was told that it is due to the AC which has caused this dry eye and dryness in my eyes. I had two sessions of this treatment, which is a heat treatment to the eyes. My eye felt very, very good after it was over, and I am very satisfied with the care and with all that is done to me. I would recommend anyone to come here and get treated for their eyes. It's really a beautiful place, I really liked it.”
POST-PROCEDURE CARE & RECOVERY
Instructions Given to Patient
- Continue routine eye care as advised, with attention to reducing prolonged direct AC exposure where possible
- Attend scheduled follow-up reviews to monitor tear film comfort
- Report any recurrence of dryness or irritation promptly for reassessment
Recovery Timeline
| Timeframe | What Patient Can Expect |
|---|---|
| After First Sitting | Initial relief in eye comfort; second sitting scheduled to complete the course |
| After Second Sitting | Noticeable improvement in dryness, with eyes feeling comfortable |
| Ongoing | Routine follow-up to monitor symptoms and manage any future recurrence |